Support for the operation of Oracle RDBMS and Exadata

Client Description

The ORFK (National Police Headquarters) is Hungary's central police organization responsible for law enforcement, public safety, and criminal investigation management. Its tasks include maintaining public order, crime prevention, and the investigation and prosecution of criminal offenses. ORFK works closely with other state agencies and international partners to ensure national security and uphold the rule of law.

Project General Description

Professional and comprehensive Oracle database and Exadata infrastructure support for ORFK. These solutions ensure the efficient operation of the police’s databases and the secure storage of information. Over several years of collaboration, we have provided continuous operational support, including version management, migration tasks, and both backend and development support.

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Government Sector
 / 
IT Operation

Challenge

The collaboration between ORFK and our Oracle experts spans several years, allowing for an in-depth understanding and continuous development of their systems. This long-standing partnership ensures that critical databases and Exadata servers always deliver optimal performance. Through the trust and expertise built over time, we can respond quickly and efficiently to challenges, minimizing downtime and maximizing system availability.

Operating the Exadata servers is crucial for ORFK, as they provide high-performance and reliable database infrastructure.

Among the Oracle databases managed for ORFK, the National Criminal Records database holds special significance. This system plays a critical role in law enforcement and judicial processes. When managing this database, we place a strong emphasis on security, data integrity, and fast access.

How we helped?

  • Migration Tasks
  • Our experts meticulously plan and execute migration processes, minimizing downtime and ensuring a smooth transition.
  • Version Tracking Tasks
  • During version tracking, we not only apply the latest security patches but also take advantage of performance enhancements and expanded functionality offered by new versions.
  • Hardware Upgrades
  • As part of ORFK’s database infrastructure, we have implemented several hardware upgrades over the years. These new hardware solutions have significantly improved system response times and scalability.
  • Back-End Support
  • Back-end support is critical for the continuous and uninterrupted operation of ORFK's IT systems, ensuring optimal performance and quick issue resolution. Identifying performance issues and providing solution proposals to the development team.
  • Oracle Database
  • Oracle Exadata
  • KVM