Challenge
The client requires the development of a system that allows users to quickly provide the data necessary for article operations, supported by field-level definitions. The parallel assignment of tasks will be implemented using a workflow system, which ensures that responsible parties receive email notifications about incoming tasks. With the support of the workflow, the possibility of errors decreases, processes are accelerated, and optimized task distribution is achieved.
Maintenance staff always have accurate information, while requesters receive correct feedback. The system guides users step-by-step, ensuring no administrative activities are missed, and processes remain traceable for future reference.
Additionally, an interface connection with the SAP system must be established, enabling quick, free-text article searches and checks. The system automatically executes the complex validations defined in SAP, preventing the saving of incorrect data.
How we helped?
- Detailed Assessment
- A detailed assessment was conducted to gather the user's functional and operational needs. Based on this, we collaboratively designed the processes related to article maintenance with the client.
- CER Implementation
- Based on the finalized specifications, the CER (Master Data Management framework) application was developed and implemented to support article maintenance.
- Master Data Management
- The system provides functionalities for managing users, process roles, and permission groups.
- SAP Interface
- A bidirectional interface ensures access to up-to-date article and dictionary data in CER, and automatically updates changes to SAP.
- BPMN-Based Processes
- Article maintenance processes were implemented using standard BPMN principles and the Activiti process engine.
- Fast Search Functions
- ElasticSearch/Apache SolR was utilized to enable fast text searches and task basket search functions, reducing the load on the CER database.
- Task Basket Management
- Individual and group task baskets, task counters, and customizable task basket lists ensure transparency in workflow management.
- Customizable Process Screens
- Process screens can be customized by role and step, mirroring the SAP views.
- Process History
- A full 360° process history is available, documenting processes, data, files, and comments, with rollback capabilities.
- Email Notifications
- Automatic email notifications for new tasks assist in tracking workflows.