AI-Powered Support for Financial, Marketing, and CRM Activities

Client Description

Las Vegas Casino Zrt. operates several casinos in Budapest, offering a variety of games such as slot machines, card games, and roulette. In addition to their online casino services, players also have the option to engage in online sports betting. It is one of Hungary's largest casino operators, attracting both local and international guests. The company plays an important role in the country's entertainment industry and operates under government licenses with strict regulations.

Project General Description

In the world of online casinos and sports betting platforms, artificial intelligence (AI) is revolutionizing player retention and business processes. The goal of the project is to utilize AI to advise the client on optimizing financial, marketing, and CRM activities, as well as enhancing player experience and maximizing revenue.

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Service Sector
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IGaming
 / 
Marketing
 / 
CRM
 / 
Finance

Challenge

Our innovative artificial intelligence model is revolutionizing the analysis and prediction of player retention. Advanced machine learning algorithms identify complex behavioral patterns, enabling accurate forecasts and proactive intervention. This technology not only helps reduce churn but also allows for the creation of personalized experiences.

Our AI-driven solution optimizes marketing expenditure. The system precisely identifies the channels and campaign types that deliver the best return on investment for specific player segments. This allows the client to optimize their marketing budget and use every invested dollar as efficiently as possible.

Our AI system plays a crucial role in the long-term retention of high-value players. The advanced predictive models not only identify these valuable players but also forecast the risk of churn. This enables the client to take proactive steps to retain players before they leave the platform.

How we helped?

  • Data Collection and Preparation
  • Collecting data related to player interactions and transactions, followed by comprehensive analysis of these data points.
  • Pattern Identification
  • AI algorithms identify complex patterns and trends in player behavior.
  • Game Preference Analysis
  • Conducting analyses to gain deeper insights into which games and types of bets attract different players, allowing for personalized offerings.
  • Financial Behavior Analysis
  • Analyzing deposit and withdrawal habits to better manage risks and optimize profits.
  • High-Value Player Identification
  • Using advanced AI algorithms to identify high-value players by considering not only spending habits but also gameplay style, time spent on the platform, and other behavioral patterns. This enables early intervention and personalized VIP programs.
  • Model Training
  • Applying advanced machine learning algorithms to identify behavioral patterns and creating models with over 80% accuracy.
  • Predictive Analytics
  • Producing real-time forecasts of future player behavior.
  • Data-Driven Decision Making in Business Operations
  • Our AI-driven system not only provides data and analyses but also actively supports data-driven decision-making for the business.